order info • delivery T&C
Shop with us in confidence. We accept credit card payment via Paypal secure and PayNow. Paypal feature ensures that you receive your order or your money back. You do not need a Paypal account to pay via this option. Simply select the "Pay with Credit Card" option below payment option for non-Paypal members.
All prices listed on our online store are in Singapore Dollars (SGD). Prices are subjected to change without notice. The price applicable to any order is the price indicated on WWW.EN-VIE.COM at the time of submitting the order.
2. INTERNATIONAL SHIPPING
We ship to Singapore, Hong Kong, Japan, Australia and all major Asian destinations via DHL Express and NZ Post. Shipping fee will be calculated upon checkout in Paypal. For Canada, Dubai and all other overseas destinations, please contact us for a shipping quote before placing an order.
*Shipping fees updated as of 1 March 2021.
**If your package's actual physical weight is less than the shipping fee you have paid for, we will refund the difference directly via Paypal.
3. EXCHANGE & RETURNS
Due to the nature of our products, we are unable to offer an exchange if you have a change of mind. In the rare occasion that you received a product that is not acceptable in quality, you can contact us for a replacement within 2 days. Where an exchange is not possible, we will issue a partial or full refund. Customers are responsible for transport postage cost when returning a product back to us.