order info • delivery T&C
Shop with us in confidence. We accept credit card payment via Paypal secure and PayNow. Paypal feature ensures that you receive your order or your money back. You do not need a Paypal account to pay via this option. Simply select the "Pay with Credit Card" option below payment option for non-Paypal members.
All prices listed on our online store are in New Zealand Dollars (NZD) for domestic orders and Singapore Dollars (SGD) for all international orders. Prices are subjected to change without notice. The price applicable to any order is the price indicated on www.En-Vie.com at the time of submitting the order.
2. DOMESTIC SHIPPING
New Zealand is currently on alert level 4 and we are dispatching orders only by Courier Post and/or Aramex. FREE shipping on local orders $70 and above.
Shipping for small parcels + satchels is $6 (urban address) $10 (rural address) and medium/large size parcels $8 (urban address) $12 (rural address). Please click and add rural postage before checkout.
3. INTERNATIONAL SHIPPING
We ship to Singapore, Hong Kong, Japan, Australia and all major Asian destinations via DHL Express and NZ Post. Shipping fee will be calculated after checkout and a Paypal shipping invoice sent to your email address.
For Canada, Dubai and other overseas destinations, please contact us for a shipping quote before placing an order.
*Shipping fees updated as of 31 August 2021
3. EXCHANGE & RETURNS
Due to the nature of our products, we are unable to offer an exchange if you have a change of mind. In the rare occasion that you received a product that is not acceptable in quality, you can contact us for a replacement within 2 days. Where an exchange is not possible, we will issue a partial or full refund. Customers are responsible for transport postage cost when returning a product back to us.